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Terms of Trade
By placing and order you accept the following Terms of Trade and
conditions. If something is not clear please contact us by email.
1. Delivery Guarantee
All packages shipped are part of our "100% delivery guarantee" - so no
risk for you.
2. Legal Drinking Age
With placing and order you have to register in the Shop and you have to
state your age. With placing and order you declare that you are over
the legal drinking age in your country. Usually this is 18 years
(Europe) but in some states the legal drinking age is 21 (esp. United
States).
3. Import of the ordered products
Before placing an orders you have to ensure that its legal to import
the ordered products.
4. Lost packages
Packages are insured up to a value of 500 Euro. In case of an lost
package please contact us as we can start an tracking with the carrier.
5. Undeliverable Packages
If a package is undeliverable and returned only the costs for the
bottles are refunded and the costs for the return shipment credited.
6. Online Tracking
Packages shipped are trackable and we can send a tracking number upon
request.
7. Privacy
Your personal data that you entered in the shop are not given or sold
to any third parties.
8. Payments
Accepted payments are Creditcard (Mastercard, VISA) . Payments
are accepted in US$. We dont ship goods "COD - Cash On
Delivery". If you want use another payment method than credit card
please contact us !
9. Refund Policy
Orders can be canceled within seven days of the contract, or seven days
of receipt of the goods (whichever is the longer) upon return of the
items in the new unopened condition. The buyer is responsible
for expenses incurred by shipping. These costs will be
subtracted from the refund payment.